Why Tracking Is Not Updating
Understand normal scan delays and when to take action if your shipment appears stuck.
Last reviewed: March 10, 2026
What to do
- Long-haul transit may have no intermediate scans.
- Customs and weather events can pause updates.
- Weekend scans can post later than weekdays.
- Address exceptions require seller or carrier intervention.
- Use a 24-48 hour recheck window before escalation.