Delivered but Not Received
Follow this checklist before filing a claim for a missing delivered package.
Last reviewed: March 10, 2026
What to do
- Check porch, parcel lockers, mailbox, and side doors.
- Ask household members, neighbors, and building desk.
- Wait up to 24 hours for delayed final handoff scans.
- Request proof of delivery photo if available.
- File claims with seller and carrier if still missing.