Label Created
The shipping label exists, but the parcel may still be waiting on pickup or first scan.
Understand what each shipment update means and what action to take next. This page helps you read current tracking events more accurately and avoid premature escalation.
If you see a pause between scans, compare the current event to the expected route stage and wait the normal processing window before opening a support request.
If the status stops updating for more than 48 hours on a domestic route or 72 hours on an international route, document the latest scan, confirm the delivery address, and contact support with a concise timeline.
The shipping label exists, but the parcel may still be waiting on pickup or first scan.
The package is moving through the network. Short scan gaps are normal while it travels between hubs.
The parcel is on a local route and should arrive the same day unless traffic, route density, or access issues delay it.
Something needs review, such as a bad address, customs hold, failed attempt, or operational delay. This is the best time to contact support.